By Paula Spencer Scott, Caring.com senior editor My 87-year-old Dad, who has dementia, had nine visitors recently: his grandchildren, who ranged in age from 4 to 17. Four of my own kids and my six nieces and nephews made a lively parade as they threaded through the halls of the care facility where he's doing stroke rehab. Their chattering and bouncing reminded me that although visiting a nursing care facility can feel unnatural if you're not used to it, in some ways nothing could be more natural than what sometimes happens when life at either end of the spectrum connects.
Ross Center for Health and Rehabilitation welcomes you, and thanks you for choosing our center for your healthcare needs. An exceptional community healthcare resource for many years, we exceed expectations in meeting the needs of individuals who require short-term skilled nursing care. Our staff of concerned and dedicated professionals is committed to helping everyone through providing support and guidance on a one-to-one basis.
Whether you join us for a brief stay or call us your home, we want you to feel as comfortable as you would amongst family, while receiving care such as physical therapy, occupational therapy, or speech therapy. Ross Center for Health and Rehabilitation also provide a myriad of medical services including pulmonary rehabilitation, heart failure services for CHF, cardiac recovery, amputee rehabilitation, stroke rehabilitation and wound care management to name a few.
Ross Center for Health and Rehabilitation prides itself on our customer service and maintains a common commitment to the highest level of quality care, a focus on customer service providing a nurturing environment for both patients and families.
Please accept this letter as a small showing of my appreciation for the kind and thoughtful care that my wife received during her month-long stay at the Ross Center. We chose the Ross Center because we are long-time Brentwood residents ( 4 7 years) and I wanted to be close to my wife during her recovery from an extended hospital stay. The high level of attention and service that we received exceeded my expectations. All the staff, from the attending nurses to housekeeping, many of who live in and around Brentwood, helped make my wife feel at home. We are truly fortunate to have the Ross Center in our community. While I am certain there are many staff members that contribute to the over-all patient care at Ross, there are several that my wife and I came to know and appreciate. First, thank you for your professionalism, patience and persistence in helping me with the admissions, discharge and billing process. Thank you again for the kind and professional care that my wife received during her stay at the Ross Center.
I would like to say that everyone who took care of my husband treated him with respect from the time he walked through the door. [They] treated his issues immediately. And for this I thank everyone.
“I wish I could name all of the staff, they were all so wonderful. I would recommend this center to anyone in need of short-term rehabilitation.”
“My mom keeps telling me how happy she is to be here and how wonderful everyone is. The staff are so accommodating and caring that I am so grateful that my mom is in this facility. I feel so secure, relieved and happy that she is so well taken care of.”
Thank you so much to all staff who took care of my Dad. All of the nurses, nurse aides, doctors and therapists were able to assure me he was in good hands as I prepared things to bring him home. Your care, kindness, skills and compassion have been wonderful. My family and I thank you from the bottom of our hearts!
Whenever the need arose for care, Ross was our one and only choice. We chose Ross because of the caring and respectful people that work at this facility.